Utilities
99.9% SCADA Uptime Across Your Entire Service Territory
NERC CIP-compliant connectivity for SCADA systems, smart grid infrastructure, and field operations. One platform managing wireless, network, and devices across substations, treatment plants, and field crews.
The Challenge
Utilities Connectivity Challenges
SCADA and grid management systems require guaranteed connectivity. When communications fail, you lose visibility into critical infrastructure. Outages don't just mean inconvenience—they mean service disruption for entire communities. 96% availability isn't acceptable when you're managing the power grid or water supply.
Substations, pump stations, and remote infrastructure span hundreds of miles. Traditional connectivity options don't reach everywhere you operate. Cellular coverage is inconsistent in rural service territories. Field crews work in locations where their phones don't work, forcing them to drive back to dispatch for system access.
NERC CIP, TSA pipeline directives, and state regulations require robust cybersecurity. Utility networks are targets. Generic IT security isn't sufficient for OT environments. You need network segmentation, encrypted SCADA communications, and 24/7 monitoring that understands industrial protocols.
Use Cases
Where Connectivity Matters in Utilities
SCADA & Grid Monitoring
Supervisory control and data acquisition systems require reliable, low-latency connectivity for real-time grid management. Multi-carrier redundancy ensures communications stay up during carrier outages.
Substation Automation
Remote substations need connectivity for monitoring, control, and protection systems. Private network overlays isolate SCADA traffic from general communications.
Smart Grid & AMI
Advanced metering infrastructure and smart grid systems depend on connectivity for meter reading, demand response, and grid optimization. Scalable architecture supports millions of endpoints.
Field Workforce
Line workers, technicians, and field crews need access to work orders, systems, and communication from anywhere in the service territory. Multi-carrier coverage analysis optimizes for your geography.
Pipeline & Distribution
Gas and water distribution monitoring, leak detection, and pressure management require reliable connectivity to remote sensors and control points.
Emergency Response
Storm response and outage restoration require reliable communications when infrastructure is damaged. Multi-carrier redundancy and battery backup keep communications running.
The Solution
How WINDS Solves This
Utility-grade connectivity with NERC CIP compliance, OT/IT segmentation, and coverage across your entire service territory.
Wireless as a Service
Multi-carrier connectivity for field operations and remote sites. Coverage where wireline doesn't reach. Fleet and field connectivity that works in rural areas.
Infrastructure as a Service
Private networks for critical infrastructure. Dedicated connectivity for SCADA with isolated OT networks. Low-latency for real-time control. Ruggedized for utility environments.
Network as a Service
SD-WAN connects offices, substations, and treatment plants. OT/IT segmentation with centralized management. Secure, optimized routing for SCADA traffic.
Device as a Service
Ruggedized devices for field crews pre-loaded with utility applications. Utility-grade ruggedization. Rapid replacement to keep crews productive.
Software as a Service
Critical infrastructure monitoring through AKI Portal. SCADA connectivity health, compliance reporting, and proactive alerting across your service territory.
Results
Trusted in Utilities
Regional Electric Cooperative
Challenge: Unreliable cellular connectivity causing SCADA communication failures. 96% availability wasn't acceptable for grid management. No visibility into substation status during outages.
Result: SCADA availability improved from 96% to 99.9%. Communication failures reduced 90%. Faster outage response with reliable field connectivity.
120-day deployment
Municipal Water Authority
Challenge: Inconsistent mobile connectivity across service area. Field workers driving back to dispatch to access systems. Work order completion delayed. Truck rolls for issues that could be resolved remotely.
Result: Field connectivity in 99% of service territory. Same-day work order completion improved 40%. Reduced truck rolls from better first-visit resolution.
60-day deployment
NERC CIP
Architecture supports Critical Infrastructure Protection requirements. Electronic Security Perimeters, access controls, and audit logging.
TSA Pipeline Security
Network architecture meets TSA requirements for pipeline operators including segmentation and incident response procedures.
SOC 2 Type II
Independent audit of security controls for our operations and platform infrastructure.
Get a Utilities Infrastructure Assessment
30-minute technical call with our utilities connectivity specialist to review your service territory coverage and SCADA connectivity.